TechConnect is a data and cloud technology consultancy with a clear purpose: helping businesses unlock the insights hidden in their data - and working with them to do something meaningful with what they find. Whether that means developing more efficient processes that save time and money, or creating new technologies that help solve global and social issues, TechConnect is in the business of making things better. The firm delivers solutions across four core service areas: Data Strategy, Data Services, AI and Machine Learning Services, and IT Managed Services. Its clients range from organisations looking to build their first data strategy through to those ready to automate decisions at scale. In every engagement, TechConnect brings smart technology, creative problem-solving and genuine partnership - not just a finished product, but a team that stays invested in outcomes long after implementation. PURPOSE & VALUES TechConnect's mission is to make its customers' world better through cloud technology, and its vision is simply: Your vision, sooner. Five values (each beginning with 'C') define the culture and the standards to which the whole team holds itself: • Care - treating each other, and everyone they work with, with kindness, empathy and respect; recognising that people are whole humans with lives outside of work • Collaboration - working as a team with colleagues, clients and partners; sharing wins and enjoying the ride together • Commitment - owning every aspect of work from kick-off to implementation; and owning mistakes too, using them as fuel for improvement • Creativity - approaching problems with openness and possibility; building the tool if it doesn't exist, finding the new path if the obvious one doesn't lead anywhere • Clarity - turning complex ideas and confusing data into simple insights; because the most beautiful and effective systems are also the simplest These values underpin everything from how TechConnect hires to how it runs meetings, resolves conflict and recognises achievement. LIFE AT TECHCONNECT Goals that connect to the big picture. TechConnect structures its work through four company-wide OKRs - Economic, Human, Organic and Social - which cascade into Key Results, Epics and individual stories. Every team member has work that links directly to the organisation's strategic direction, tracked transparently in Jira so anyone can see what their colleagues are working on. Quarterly planning sessions review what was achieved and set the focus for the next period, with the whole team invited to provide input. A culture of visible recognition. Every Thursday, the whole team comes together for a meeting that includes dedicated time for giving kudos - public acknowledgment for team members who have demonstrated exceptional performance, lived the values or hit a significant milestone. Bi-weekly Brownbag sessions give individuals and teams a forum to showcase current projects, share what they've built and receive recognition from across the business. Birthdays, promotions, work anniversaries and probation completions are all celebrated — with cake, drinks or whatever suits the occasion. Transparency as standard. All meetings are recorded and stored in Teams. OKRs, job boards and project progress are visible to everyone. The General Manager meets one-on-one with team members, not just through the management chain. A monthly internal newsletter pulls together all key updates, announcements and highlights. When decisions are made at board level, the path to communicating them through the organisation is structured and deliberate - not left to chance. An office that actually enjoys itself. Meetings start with good news stories. There's a Jokes Team channel. The office is dog-friendly. Directors take small mixed groups out for breakfast once a year. EOFY parties have involved treetop challenges; Christmas parties have taken teams to wineries and alpaca farms with partners invited. Each team gets a budget for two self-directed events per year - Top Golf, BBQs, escape rooms, whatever works for the team. BENEFITS & PERKS • Quarterly bonus - 35% of monthly salary paid at the end of each quarter when the company meets its financial targets • Employee referral bonus - $1,500 for successful candidate referrals • Certification incentives - $500 to $2,000 for attaining TechConnect-approved cloud certifications, plus the legendary 'Infinity Gauntlet' award for achieving five certifications • Work from Home Allowance - $100 per month to support remote work setups, including gym memberships • Retail and lifestyle discounts - including BigW, JB-HiFi, Woolworths, Event Cinema, Uber and Ampol • Health insurance discounts - company-negotiated rates on private health cover • Paid parental leave - in addition to statutory entitlements • Early access to Long Service Leave - available after three years of service • Flexible working arrangements - genuine flexibility around start times, break patterns and location • EAP - free, confidential counselling and support through the Employee Assistance Program LEARNING & DEVELOPMENT TechConnect runs a structured 12-month learning program in which a new theme is announced each month — covering topics from leadership and resilience to mental health, active listening, equality and effective communication. Three to six curated online courses are provided each month, ensuring the program stays relevant and varied throughout the year. Technical development is supported through CloudGuru for cloud platform learning, and the GO1 platform for a broad library of online courses. Certification is actively incentivised financially, reflecting the organisation's commitment to keeping its technical team at the forefront of the industry. A career pathway framework defines clear progression steps with accompanying behavioural expectations, so team members and their leads can set goals with a real destination in mind. Quarterly reviews include formal development conversations, supported by goal-setting in the HRIS platform. A mentorship program pairs junior team members with senior colleagues, and external coaching is provided to leaders both individually and in team settings. The Leadership Acceleration Program, facilitated internally , supports existing and emerging leaders through structured content on authentic leadership, collaborative culture-building, organisational performance and personal growth. Leaders also participate in fortnightly People and Culture meetings to work through team challenges, share insights and support each other. WELLBEING & SUPPORT TechConnect understands that people bring their whole selves to work - and the Care value makes that a feature, not a complication. Flexible working is a genuine part of how work gets done, not a policy buried in a handbook. The work-from-home allowance supports ergonomic home setups and gym access. Mental health is supported through the EAP, and the 12-month learning program regularly dedicates a full month to mental health themes. Voluntary wellbeing challenges - charity swims, cycling events, marathons and blood donation drives - give the team a way to look after themselves and give back together, with results celebrated at Thursday team meetings. DIVERSITY, EQUITY & INCLUSION TechConnect's team brings together people from around 15 different cultural backgrounds, and the organisation actively supports that diversity through its Visa Sponsorship program, which has sponsored over 15 individuals - from recent graduates to senior technical specialists - to work in Australia. The Career Pathways framework ensures every team member has a clear and equal path to growth, regardless of background or experience. All candidates are assessed against the Ideal Team Player framework - humble, hungry and interpersonally smart - rather than technical skills alone, and the organisation upholds strict anti-discrimination hiring policies throughout the process. TechConnect also invests in bringing its distributed team together in person. In the past year, the business facilitated travel for team members to South Africa and the Philippines, enabling genuine cross-cultural connection and relationship-building that remote tools alone can't replicate. COMMUNITY & SUSTAINABILITY TechConnect puts its technical skills to work for causes that matter. The team contributed to the 'Small Steps for Hanna' project - developing a chatbot providing discreet assistance to people seeking information about coercive control. The organisation has also been involved in initiatives supporting the restoration of coral reefs in the Great Barrier Reef. Voluntary team challenges - charity swims, cycling events, marathons, blood donation drives - give team members a way to give back together, with results shared and celebrated internally. TechConnect's approach to CSR mirrors its approach to client work: using specialist knowledge and skills to help organisations achieve their goals, for the benefit of the communities they serve. JOIN THE TEAM TechConnect is for people who want to do technically excellent work in a team that genuinely values them as humans - where curiosity is rewarded, clarity is prized and the culture runs deeper than a set of values on a wall. For those who are humble, driven and eager to grow, TechConnect offers a clear path, a supportive team and work that makes a real difference.